Shipping and Returns
SHIPPING FOR US ORDERS $15 AND OVER IS FREE!
Orders under $15 ship for just $3.
All products are shipped via USPS from Massachusetts with delivery confirmation either First Class or Priority Mail. Orders less than 16oz are shipped First Class and orders 16oz and greater are shipped Priority Mail. Expedited shipping is available for an additional fee. FOR ORDERS IN THE EASTON, MA AREA THAT ARE BEING PICKED UP, USE COUPON CODE "PICKUP" AND WE WILL MANUALLY ISSUE A 10% CREDIT TO YOU.
We ship orders 24-48 hours after we receive them. (Orders paid by PayPal e-check will be mailed once the payment clears. This generally takes 5 days.) All products are handmade and hand poured in small batches. Some products need to set for a day or two after being made.
Canadian orders are shipped via USPS First Class Mail. We can only ship orders that weigh less than 4 lbs. The USPS prices to Canada have risen so dramatically. We apologize for the very high rates we have to charge. In many cases the actual rates are even higher than we charge. In these cases, we reserve the right to cancel your order and refund your purchase.
The price for Canadian shipping is as follows:
- orders up to $20.00 $10.95 USD
- $20.01 to $49.99 $15.95 USD
- $50.00 to $69.99 $21.95 USD
- $70.00 to $99.99 $25.95 USD
- $100.00 to $125.00 $32.95 USD
If the actual shipping charge and fees are substantially less than charged, we may offer a refund of the overage.
Returns and replacements
Our products are carefully packed, but we realize that damage can occur during shipping. If you receive a package that has been damaged in transit, please notify us within 48 hours. Please save all of your shipping materials so they can be submitted to USPS for a damage assessment. If your product was sent in error or incorrectly please email firstname.lastname@example.org for a return authorization number.
Unfortunately, we do not accept returns for products that are not defective or damaged. We ask you to please order trial sizes to see how your skin reacts before committing to a full sized product. We apologize for any inconvenience this may cause and thank you for your understanding. We are a small family-owned business and this allows us to continue to offer our products at an affordable rate.
If a package is refused and sent back to us unopened and in good condition, we will refund the order less the actual cost to ship your order. Please email us if the order was refused.
Please email us with any questions before ordering. This is especially important if you have sensitive skin. If ordering the Deodorant for the first time, we recommend ordering the trial size to make sure your skin will not react to baking soda. Thanks!
I got a message saying my order was delivered but I don't see it.
We are seeing this happening more and more with US deliveries. It appears that some post offices mark packages as delivered when they are received at the local post office. This can be 1-2 days before they are actually delivered. If this happens to you, please wait a day then contact us at email@example.com.
This works great! Like other reviewers noted, it is an adjustment switching from a cream to foam but I got the hang of it. I found it helps to sit down to shave legs - was able to see better where I had already shaved since the foam doesn't keep as much of a distinct line like the cream does. Plus I used less water than trying to shave legs standing in the shower with the shower water still running. I love citris scents and this one is subtle. I was happy to find an EWG verified shaving product that works. Thank you!
This body oil is super hydrating and full of clean ingredients! I love using it fresh out of the shower by adding a drop of lavender oil to it. It keeps my skin moisturized and combats winter dryness.
I love that a little goes a long way! This night cream is hydrating, silky, and smooth. The ingredients are clean and the price tag is very reasonable! I’m so glad I found this company through the EWG app!
Love this lip balm! Makes my lips feel great and the texture is smooth and silky.
I was using a powder by a well respected company that was talc free- but on the EWG list it was rated a 4! So I searched for a nontoxic powder that was EWG verified, and this was it! I love the non plastic container ( it shakes well and can close for travel) and the lovely lavender scent. I add it to my aluminum free unscented deodorant which helps me keep dry. I will be purchasing again- thank you!
My lips are very picky about lip balm. I've been using this for about one month during the fall when the indoor heat has started back up. The balm goes on smoothly and leaves my lips feeling soft. At first the peppermint was a bit strong, but now I'm used to it and love it. I'm going to try the tinted next.
Along with Be Green's EWG ratings, their sustainability efforts are what really sold me to give their products a try. Their Sustainability Initiative is not just marketing talk, but appears to be thoughtfully researched. And, I appreciate that they strive to improve! Thank you for caring about the earth!
Good cleanser! Feels like it removes the first of the day or sweat from a workout without drying out. Also leaves a fresher feeling than I’ve experienced with other cream cleansers designed for sensitive skin.
One suggestion is to consider packaging for high altitude shipping as the seal busted and cleanser burst out from pressure releasing in the process of shipping it to higher altitude.
Love this soap. Have been using it for years now - safe, effective, economical👍
I have been trying all kinds of dry shampoos, but never a powdered version. I found be green on the EWG site. I am a huge fan of the be green one and I hope they don't ever discontinue it!! As other reviewers recommended, I bought a cheap large makeup brush to apply the powder down my hairlines. Works right away. Just for reference, I have very dark brown hair and this does not leave a noticeable white cast. You just need to use your fingers and get it in there. My hair usually gets oily on day 2, so that's when I use it, but I might try using before I go to bed on day 1 too to see if that helps. I really appreciate there is no fragrance. I can't stand the smell of these other brands, so chemical-y. And I agree with other reviewers, this little bottle will go fast...!
Night cream doesn’t feel greasy or sticky. Non-scented too. my face and neck don’t feel dry right after application. Live in AZ, this cream keeps my skin hydrated all night.
Gentle on the hands with no drying effect, which is so helpful during winter months! Lemongrass is a refreshing smell so I love to linger while bubbling up.
I’ve *never* found a deodorant that keeps odors at bay for over 24 hours until this. Truly a game changer! I usually do need to rub it into my armpits after applying - this daily armpit massage has turned into a nice little routine :)
Extremely moisturizing balm, my new brand! Lips smooth and moist.
I love this Body Lotion, have never used unscented before, the lotion is very moisturizing and leaves a beautiful sheen on my skin, I will be back for more! Thank you!
I love this Body Wash. It has an uplifting citrus scent and my skin feels so clean after I use it.