Shipping and Returns
Shipping
SHIPPING FOR US ORDERS $15 AND OVER IS FREE!
Orders under $15 ship for just $3.
All products are shipped via USPS from Massachusetts with delivery confirmation either First Class or Priority Mail. Orders less than 16oz are shipped First Class and orders 16oz and greater are shipped Priority Mail. Expedited shipping is available for an additional fee. FOR ORDERS IN THE EASTON, MA AREA THAT ARE BEING PICKED UP, USE COUPON CODE "PICKUP" AND WE WILL MANUALLY ISSUE A 10% CREDIT TO YOU.
We ship orders 24-48 hours after we receive them. (Orders paid by PayPal e-check will be mailed once the payment clears. This generally takes 5 days.) All products are handmade and hand poured in small batches. Some products need to set for a day or two after being made.
Canadian orders are shipped via USPS First Class Mail. We can only ship orders that weigh less than 4 lbs. The USPS prices to Canada have risen so dramatically. We apologize for the very high rates we have to charge. In many cases the actual rates are even higher than we charge. In these cases, we reserve the right to cancel your order and refund your purchase.
The price for Canadian shipping is as follows:
- orders up to $20.00 $10.95 USD
- $20.01 to $49.99 $15.95 USD
- $50.00 to $69.99 $21.95 USD
- $70.00 to $99.99 $25.95 USD
- $100.00 to $125.00 $32.95 USD
If the actual shipping charge and fees are substantially less than charged, we may offer a refund of the overage.
Returns and replacements
Our products are carefully packed, but we realize that damage can occur during shipping. If you receive a package that has been damaged in transit, please notify us within 48 hours. Please save all of your shipping materials so they can be submitted to USPS for a damage assessment. If your product was sent in error or incorrectly please email support@begreenbathandbody.com for a return authorization number.
Unfortunately, we do not accept returns for products that are not defective or damaged. We ask you to please order trial sizes to see how your skin reacts before committing to a full sized product. We apologize for any inconvenience this may cause and thank you for your understanding. We are a small family-owned business and this allows us to continue to offer our products at an affordable rate.
If a package is refused and sent back to us unopened and in good condition, we will refund the order less the actual cost to ship your order. Please email us if the order was refused.
Please email us with any questions before ordering. This is especially important if you have sensitive skin. If ordering the Deodorant for the first time, we recommend ordering the trial size to make sure your skin will not react to baking soda. Thanks!
I got a message saying my order was delivered but I don't see it.
We are seeing this happening more and more with US deliveries. It appears that some post offices mark packages as delivered when they are received at the local post office. This can be 1-2 days before they are actually delivered. If this happens to you, please wait a day then contact us at support@begreenbathandbody.com.
Let customers speak for us
from 4037 reviewsI love how my hands feel after using the hand cream. So soft !
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This facewash makes my face glow! I used to break out a little bit but I haven't seen a pimple since I started using this. My face also feels less greasy when I wake up. For reference, I'm a 34 year old woman with combination and light colored skin.
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My skin loves this product! It makes my skin feel smooth and nourished, plus it smells great and hydrates without feeling greasy.
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This makeup remover leaves my skin feeling so soft! I wish I ditched my makeup wipes sooner. I feel great using this product on my face because it has great ingredients and it really works!
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I’ve used Be Green foaming hand soap for years since discovered through EWG. Never drying, always fun to use and smells great.
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I found Be Green from a search on the EWG website, looking for products with all natural ingredients that still functioned well to cleanse, exfoliate, and moisturize. I was impressed after reviewing the ingredients of their facial cleanser with real soap (saponified oils) and exfoliating salicylic acid (from aloe leaf juice). I first got the traveling set with face wash, day and night cream, and toner, and loved every product I’ve tried. The face wash lathers so well, smells so clean, and leaves my skin feeling and looking so clean but not stripped or over dried. I use this cleanser every night and once a week double cleanse with their green tea cleanser (with willow bark extract, another source of salicylic acid) and have never seen my skin so smooth other than after a professional facial. The day and night creams are also incredible, I love how not very much is needed to distribute across the face, and that there is SPF protection in the day cream as well. The formulation feels so compatible with my skin and does a great job to moisturize. I even got my boyfriend to try this face wash, and he hated any other products he’s tried, but he loves this product and uses it consistently! Before trying this brand I was struggling with breakouts which were not resolved by consistent use of my previous cleaners (from “dermatologist recommended” LaRochePosay), and now my skin looks better than ever and I feel comforted to know and trust every ingredient in every step of my skincare. Not to mention it feels great to support a small business and every purchase has a hand written note thanking me for my order. I love this brand with all my heart, thank you Be Green for providing exceptional natural skin care products.
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This lip balm is very soothing and softening. I love that it is EWG certified. The tinted version looks so natural, yet gives you a subtle color. The peppermint twist is refreshing.
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I can't take aerosols in my carry on bag, so I carry little baggy of this and a makeup brush to apply it. I love that it is EWG certified.
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I've been using Be Green Bath & Body exclusively for my facial moisturizing needs (both the day cream & the night cream) for several years now...and I could not be happier! It always feels like a bit of luxury opening a new jar...the creams go on so smoothly and blend in beautifully. My skin is the healthiest & most blemish free it's ever been thanks to BGBB. The fact that I can trust the ingredients used as well? Perfection!
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I've had fun trying various creams for the dry skin on my arms, chest and soles of my feet. This is the best one I've tried and I'll stay with it. A little is all that's needed and it's so rich that it sinks right into my thirsty skin. It has the shea butter like the small tin but the other ingredients make it soft to apply and rub in. A winner!
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It's hard to find a clean lip balm that doesn't feel caley or leave your lips still chapped. I have the citrus which smells great and glides on smooth. Happy with this purchase!
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First time purchase here. I had been scouring the Internet for talc free powder and found this brand on EWG who I trust. Shipping was so fast! I got the lavender scent because it's relaxing after a nice hot shower. Scent is not too strong and powder is finely milled/smooth. Feels great on the body. Would love additional scents. Def a repeat customer.
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My family has been using this lovely hand soap for years. We first started using it when we were trying to minimize toxic products in our house. I love that it is EWG verified. What kept me coming back and ordering more was the fact that this soap (in conjunction with some nice hand cream) has helped heal my once dry, painful, cracked hands. I have not been able to find a gentler cleanser for my hands. I also love the fragrance options. I feel good stocking all of our sinks with this soap, especially because it give us the opportunity to support this small business. Thank you, Karen, for this excellent soap!!
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Be Green's lip balm applies easily, is smooth and comforting, lasting most of the day or night with just one application. Of all of the lip balm products available, Be Green's has the fewest and finest ingredients. Most of all, the lip balm cures and prevents chapped lips!
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Very good cleansing foam, skin feels clean and no dryness, highly recommended. Definitely buy again.
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