Shipping and Returns
Shipping
SHIPPING FOR US ORDERS $15 AND OVER IS FREE!
Orders under $15 ship for just $3.
All products are shipped via USPS from Massachusetts with delivery confirmation either First Class or Priority Mail. Orders less than 16oz are shipped First Class and orders 16oz and greater are shipped Priority Mail. Expedited shipping is available for an additional fee. FOR ORDERS IN THE EASTON, MA AREA THAT ARE BEING PICKED UP, USE COUPON CODE "PICKUP" AND WE WILL MANUALLY ISSUE A 10% CREDIT TO YOU.
We ship orders 24-48 hours after we receive them. (Orders paid by PayPal e-check will be mailed once the payment clears. This generally takes 5 days.) All products are handmade and hand poured in small batches. Some products need to set for a day or two after being made.
Canadian orders are shipped via USPS First Class Mail. We can only ship orders that weigh less than 4 lbs. The USPS prices to Canada have risen so dramatically. We apologize for the very high rates we have to charge. In many cases the actual rates are even higher than we charge. In these cases, we reserve the right to cancel your order and refund your purchase.
The price for Canadian shipping is as follows:
- orders up to $20.00 $10.95 USD
- $20.01 to $49.99 $15.95 USD
- $50.00 to $69.99 $21.95 USD
- $70.00 to $99.99 $25.95 USD
- $100.00 to $125.00 $32.95 USD
If the actual shipping charge and fees are substantially less than charged, we may offer a refund of the overage.
Returns and replacements
Our products are carefully packed, but we realize that damage can occur during shipping. If you receive a package that has been damaged in transit, please notify us within 48 hours. Please save all of your shipping materials so they can be submitted to USPS for a damage assessment. If your product was sent in error or incorrectly please email support@begreenbathandbody.com for a return authorization number.
Unfortunately, we do not accept returns for products that are not defective or damaged. We ask you to please order trial sizes to see how your skin reacts before committing to a full sized product. We apologize for any inconvenience this may cause and thank you for your understanding. We are a small family-owned business and this allows us to continue to offer our products at an affordable rate.
If a package is refused and sent back to us unopened and in good condition, we will refund the order less the actual cost to ship your order. Please email us if the order was refused.
Please email us with any questions before ordering. This is especially important if you have sensitive skin. If ordering the Deodorant for the first time, we recommend ordering the trial size to make sure your skin will not react to baking soda. Thanks!
I got a message saying my order was delivered but I don't see it.
We are seeing this happening more and more with US deliveries. It appears that some post offices mark packages as delivered when they are received at the local post office. This can be 1-2 days before they are actually delivered. If this happens to you, please wait a day then contact us at support@begreenbathandbody.com.
Let customers speak for us
from 4182 reviewsBe Green shaving foam has been my favorite since the first time i tried it. It is light and bright and non-toxic.
A wonderful collection of skincare products; cleansing and moisturizing. Each ingredient is pure and non toxic; no harmful chemicals used. Each product is so gentle on my skin leaving my skin well cleansed and moisturized; very hydrating. A little bit goes a long way and pricing is affordable for such wonderful ingredients. Treat yourself !!!
I'm new to toners but the smell off this toner alone is so worth it. It's part of my nightly routine along with the night cream but it feels so luxurious!
I love this cream. It's so rich and moisturizing. Much needed for someone who lives in the parched West!
I have bought this product multiple times and will continue to do so. I have acne prone skin and this product has been great. Leaves my skin feeling hydrated without being greasy. Also feels like it heals my acne when I pick at it.
I have been using this product for many years now, and I love it!! It makes my dry skin feel soft and not so very dry.
Green Tea Foaming cleanser is great for my skin!! It makes it feel soft and wonderful and cleans it very well!!
This was my first time trying this product and it actually works! I saw a pimple forming on my nose, so I promptly applied the blemish control product in the evening and the red spot was dried and much less red the next morning. Completely gone the next day.
I love this as a daily gentle cleanser. I use it after an oil cleanser at night and on its own in the morning. It doesn't really remove my mascara but besides that it's great!
As my first time trying all natural EWG verified skincare, I was honestly surprised at how well this works! I worried I could have healthy ingredients OR skincare that works and I'm happy to say I was totally wrong. I feel good about putting this on my skin AND it has helped with my acne and fine lines! I will absolutely be purchasing again.
Love the product. It makes my hair healthier looking and thicker. It also reduces any itchy scalp.
What customers think about the store
Store offers EWG-verified, clean skincare and personal care products with natural ingredients. Customers praise effective moisturizers, gentle cleansers, and safe formulations. Fast shipping, eco-friendly packaging, and personalized service with handwritten no... Store offers EWG-verified, clean skincare and personal care products with natural ingredients. Customers praise effective moisturizers, gentle cleansers, and safe formulations. Fast shipping, eco-friendly packaging, and personalized service with handwritten notes. Products work well for sensitive skin, dry conditions, and eczema.
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