Shipping and Returns
Shipping
SHIPPING FOR US ORDERS $15 AND OVER IS FREE!
Orders under $15 ship for just $3.
All products are shipped via USPS from Massachusetts with delivery confirmation either First Class or Priority Mail. Orders less than 16oz are shipped First Class and orders 16oz and greater are shipped Priority Mail. Expedited shipping is available for an additional fee. FOR ORDERS IN THE EASTON, MA AREA THAT ARE BEING PICKED UP, USE COUPON CODE "PICKUP" AND WE WILL MANUALLY ISSUE A 10% CREDIT TO YOU.
We ship orders 24-48 hours after we receive them. (Orders paid by PayPal e-check will be mailed once the payment clears. This generally takes 5 days.) All products are handmade and hand poured in small batches. Some products need to set for a day or two after being made.
Canadian orders are shipped via USPS First Class Mail. We can only ship orders that weigh less than 4 lbs. The USPS prices to Canada have risen so dramatically. We apologize for the very high rates we have to charge. In many cases the actual rates are even higher than we charge. In these cases, we reserve the right to cancel your order and refund your purchase.
The price for Canadian shipping is as follows:
- orders up to $20.00 $10.95 USD
- $20.01 to $49.99 $15.95 USD
- $50.00 to $69.99 $21.95 USD
- $70.00 to $99.99 $25.95 USD
- $100.00 to $125.00 $32.95 USD
If the actual shipping charge and fees are substantially less than charged, we may offer a refund of the overage.
Returns and replacements
Our products are carefully packed, but we realize that damage can occur during shipping. If you receive a package that has been damaged in transit, please notify us within 48 hours. Please save all of your shipping materials so they can be submitted to USPS for a damage assessment. If your product was sent in error or incorrectly please email support@begreenbathandbody.com for a return authorization number.
Unfortunately, we do not accept returns for products that are not defective or damaged. We ask you to please order trial sizes to see how your skin reacts before committing to a full sized product. We apologize for any inconvenience this may cause and thank you for your understanding. We are a small family-owned business and this allows us to continue to offer our products at an affordable rate.
If a package is refused and sent back to us unopened and in good condition, we will refund the order less the actual cost to ship your order. Please email us if the order was refused.
Please email us with any questions before ordering. This is especially important if you have sensitive skin. If ordering the Deodorant for the first time, we recommend ordering the trial size to make sure your skin will not react to baking soda. Thanks!
I got a message saying my order was delivered but I don't see it.
We are seeing this happening more and more with US deliveries. It appears that some post offices mark packages as delivered when they are received at the local post office. This can be 1-2 days before they are actually delivered. If this happens to you, please wait a day then contact us at support@begreenbathandbody.com.
Let customers speak for us
from 4105 reviewsI ordered a small size of the day cream to try it. I was impressed! It's reassuring to know it is made with safe and high quality ingredients, but I also really liked how it was on my skin. I will be ordering more!

This soap smells fantastic and works great!

I really enjoy the goats milk soap living in the desert, where the climate and not the best water take a toll on your skin. It’s nice to get something that really helps hydrate and softens your skin like this goats milk soap.. I encourage all to try this wonderful product!

Works as well as the other stuff and contains no harmful ingredients. Plus it’s EWG certified! I was using Batiste and the smell started to bother me just knowing it wasn’t natural. Application is easy and easy to blend in. Very happy with the switch!

The serum is fantastic... great feel and texture. Nice packaging. Super ingredients. Well done! The shave foam is so-so. Not terrible, but I was hoping for a little bit thicker texture. It does the trick, but I didn't really love it.

I have been using and loving this product for years! In the winter I mix it with the Be Green body oil and my skin is very happy. Love every product I have used from this company.

I never thought of myself as having sensitive skin but after a cold dry winter in New England my skin needed some extra attention. This is so moisturizing and my skin just loves it. Thank you for your wonderful products!!

I used to use other powder but had concerns about toxins. This is free of that. It's soft and feels nice on the skin. It helps keep moisture at bay . After menopause it seems I need the extra help . I really like it. I already ordered again as I don't want to be without.

I love that this product is clean and rates well on the ewg website. It's actually the best dry shampoo I have ever used. My hair stays soft and natural looking . I have curly hair so using this extends my wash days. I love it so much I can't be without it.

These bottles are very well made and work well

It’s not only clean, but works great and doesn’t cake!

First time user of these products and I absolutely love them. It gives my skin a light and dewy feel, and I feel good knowing these products are EWG verified. My skin has changed with age, but I notice less dryness when using the day and night time moisturizer. Love the clean ingredients and simple packaging. Very satisfied!

Only moisturizer I can use on my sensitive skin.
