Shipping and Returns
Shipping
SHIPPING FOR US ORDERS $15 AND OVER IS FREE!
Orders under $15 ship for just $3.
All products are shipped via USPS from Massachusetts with delivery confirmation either First Class or Priority Mail. Orders less than 16oz are shipped First Class and orders 16oz and greater are shipped Priority Mail. Expedited shipping is available for an additional fee. FOR ORDERS IN THE EASTON, MA AREA THAT ARE BEING PICKED UP, USE COUPON CODE "PICKUP" AND WE WILL MANUALLY ISSUE A 10% CREDIT TO YOU.
We ship orders 24-48 hours after we receive them. (Orders paid by PayPal e-check will be mailed once the payment clears. This generally takes 5 days.) All products are handmade and hand poured in small batches. Some products need to set for a day or two after being made.
Canadian orders are shipped via USPS First Class Mail. We can only ship orders that weigh less than 4 lbs. The USPS prices to Canada have risen so dramatically. We apologize for the very high rates we have to charge. In many cases the actual rates are even higher than we charge. In these cases, we reserve the right to cancel your order and refund your purchase.
The price for Canadian shipping is as follows:
- orders up to $20.00 $10.95 USD
- $20.01 to $49.99 $15.95 USD
- $50.00 to $69.99 $21.95 USD
- $70.00 to $99.99 $25.95 USD
- $100.00 to $125.00 $32.95 USD
If the actual shipping charge and fees are substantially less than charged, we may offer a refund of the overage.
Returns and replacements
Our products are carefully packed, but we realize that damage can occur during shipping. If you receive a package that has been damaged in transit, please notify us within 48 hours. Please save all of your shipping materials so they can be submitted to USPS for a damage assessment. If your product was sent in error or incorrectly please email support@begreenbathandbody.com for a return authorization number.
Unfortunately, we do not accept returns for products that are not defective or damaged. We ask you to please order trial sizes to see how your skin reacts before committing to a full sized product. We apologize for any inconvenience this may cause and thank you for your understanding. We are a small family-owned business and this allows us to continue to offer our products at an affordable rate.
If a package is refused and sent back to us unopened and in good condition, we will refund the order less the actual cost to ship your order. Please email us if the order was refused.
Please email us with any questions before ordering. This is especially important if you have sensitive skin. If ordering the Deodorant for the first time, we recommend ordering the trial size to make sure your skin will not react to baking soda. Thanks!
I got a message saying my order was delivered but I don't see it.
We are seeing this happening more and more with US deliveries. It appears that some post offices mark packages as delivered when they are received at the local post office. This can be 1-2 days before they are actually delivered. If this happens to you, please wait a day then contact us at support@begreenbathandbody.com.
Let customers speak for us
from 4084 reviewsI have been using this daily to remove my eye makeup and I like it. A little goes a long way. I have been looking for a clean makeup remover so I am glad Be Green makes one. Would recommend!

Lovely night cream. Caused no reactions to my ultra-sensitive skin. Rich but not too oily or greasy, sinks in quickly. Thank you.

The face cleanser has been my favorite with the toner coming in second. The creams are a bit too thick for my personal preference, but everything was packaged very nicely. Have been enjoying.

Heard of this product from a friend of mine...really happy with the quality and that this a small business

The best ingredients and works great for dry, sensitive skin.

The calendula cream has been my go-to winter cream for years, I started using it because I was looking for a natural way to combat eczema, and amazingly it worked when nothing else would! Now I use it all winter to keep my dry skin under control during harsh New England winters, Combine this with evening primrose oil for a truly luxurious lotion!

This hand soap is the only one I use. I love that you can get it in refill bottle vs having to buy new pumps each time. The lemongrass scent is my favorite. It is so fresh, clean and subtle. I love that I don’t have to worry about any harsh ingredients when washing my hands.

Goes on smooth and doesn't cause acne

This goes on smoother when applied to damp skin, like after the shower. It is very moisturizing but does not feel heavy. I appreciate the clean ingredients. I only wish I could order large refills. I am happy with this lotion and will be ordering more.

The lotion is smooth and applies evenly. The unscented version is great for those with sensitive skin or who do not want to smell like they just applied their lotion.

It works well! And I feel good using a product with such clean, safe ingredients.

Helps my dry skin. Very healing and natural

This toner cleans and refreshes brilliantly. I use it daily and no other.
