Shipping and Returns
Shipping
SHIPPING FOR US ORDERS $15 AND OVER IS FREE!
Orders under $15 ship for just $3.
All products are shipped via USPS from Massachusetts with delivery confirmation either First Class or Priority Mail. Orders less than 16oz are shipped First Class and orders 16oz and greater are shipped Priority Mail. Expedited shipping is available for an additional fee. FOR ORDERS IN THE EASTON, MA AREA THAT ARE BEING PICKED UP, USE COUPON CODE "PICKUP" AND WE WILL MANUALLY ISSUE A 10% CREDIT TO YOU.
We ship orders 24-48 hours after we receive them. (Orders paid by PayPal e-check will be mailed once the payment clears. This generally takes 5 days.) All products are handmade and hand poured in small batches. Some products need to set for a day or two after being made.
Canadian orders are shipped via USPS First Class Mail. We can only ship orders that weigh less than 4 lbs. The USPS prices to Canada have risen so dramatically. We apologize for the very high rates we have to charge. In many cases the actual rates are even higher than we charge. In these cases, we reserve the right to cancel your order and refund your purchase.
The price for Canadian shipping is as follows:
- orders up to $20.00 $10.95 USD
- $20.01 to $49.99 $15.95 USD
- $50.00 to $69.99 $21.95 USD
- $70.00 to $99.99 $25.95 USD
- $100.00 to $125.00 $32.95 USD
If the actual shipping charge and fees are substantially less than charged, we may offer a refund of the overage.
Returns and replacements
Our products are carefully packed, but we realize that damage can occur during shipping. If you receive a package that has been damaged in transit, please notify us within 48 hours. Please save all of your shipping materials so they can be submitted to USPS for a damage assessment. If your product was sent in error or incorrectly please email support@begreenbathandbody.com for a return authorization number.
Unfortunately, we do not accept returns for products that are not defective or damaged. We ask you to please order trial sizes to see how your skin reacts before committing to a full sized product. We apologize for any inconvenience this may cause and thank you for your understanding. We are a small family-owned business and this allows us to continue to offer our products at an affordable rate.
If a package is refused and sent back to us unopened and in good condition, we will refund the order less the actual cost to ship your order. Please email us if the order was refused.
Please email us with any questions before ordering. This is especially important if you have sensitive skin. If ordering the Deodorant for the first time, we recommend ordering the trial size to make sure your skin will not react to baking soda. Thanks!
I got a message saying my order was delivered but I don't see it.
We are seeing this happening more and more with US deliveries. It appears that some post offices mark packages as delivered when they are received at the local post office. This can be 1-2 days before they are actually delivered. If this happens to you, please wait a day then contact us at support@begreenbathandbody.com.
Let customers speak for us
from 3844 reviewsHands down the best skin care products I have ever used.
![Day Cream-Sensitive/Combination](https://cdn.shopify.com/s/files/1/1266/7449/files/DayCreamsensitiveontanbackground_340x340.png?v=1716399223)
Having been using this for a long time and it works very well--appreciate that it is one of the "cleanest" all natural shaving products you can find, and also that I can order refills to minimize the waste/carbon footprint.
![Shaving Foam](https://cdn.shopify.com/s/files/1/1266/7449/products/BEGREEN-01.10.23-10873-shavingfoam-min_340x340.jpg?v=1674157971)
I loved the product. Long lasting moisture and eco friendly. It can be used similar to bag balm!
![Herbal Miracle Balm](https://cdn.shopify.com/s/files/1/1266/7449/products/BEGREEN-01.10.23-10903-miraclebalm-min_340x340.jpg?v=1674157963)
I loved the product. Long lasting moisture and eco friendly.
![Body Lotion](https://cdn.shopify.com/s/files/1/1266/7449/files/BodyLotionamberbottle_1_eb5cbf08-fc7d-42d9-b264-a956921cf72a_340x340.png?v=1716399376)
I’ve only used it once so far but it left my legs smooth and free of irritation, which I struggle with often from other products. Having thyroid disease means I’m always trying to find good products that don’t further interrupt my endocrinologist system. I was so happy to find this because there’s few truly clean shaving products. The lather could be better, but it’s still good enough and gave me no issue. I will repurchase.
![Shaving Foam](https://cdn.shopify.com/s/files/1/1266/7449/products/BEGREEN-01.10.23-10873-shavingfoam-min_340x340.jpg?v=1674157971)
I like the light clean fresh scent. I also like how the consistency is thin so I get a close shave without a clogged razor. It also helps that this is EWG approved 👍🏼.
![Shaving Foam](https://cdn.shopify.com/s/files/1/1266/7449/products/BEGREEN-01.10.23-10873-shavingfoam-min_340x340.jpg?v=1674157971)
I love this toner. Has a great scent, works well to help moisturize my face. My favorite toner from be green bath and body
![Pomegranate + White Tea Toner](https://cdn.shopify.com/s/files/1/1266/7449/products/BEGREEN-01.10.23-10886-tonerwhitetea-min_340x340.jpg?v=1674158006)
I have been looking to change out all of my products I use on my body and came across this trial set from Be Green and thought I would give it a try. I have very sensitive allergic skin and many products over the years have made my face and eyes red and itchy. Not the Be Green line! I tried each item on separate days to see if one would give me a negative reaction and all of them in this set is working perfect for me. The Toner, day/night cream and face wash. I will be buying big bottles real soon! I plan on trying other products from this company! I only want to have clean ingredients being absorbed into my body and that is why I tried Be Green!
![Deluxe Trial Sizes for Face](https://cdn.shopify.com/s/files/1/1266/7449/products/BEGREEN-01.10.23-10984-facetrialsdry-min_340x340.jpg?v=1674157928)
My 2 Be Green favorites as a duo! What could be better? Both exceptionally nourishing and moisturizing!
![Balm Duo Gift Set](https://cdn.shopify.com/s/files/1/1266/7449/files/gps_generated_70c73f23-e959-4f70-a66d-0954ffeeda82_340x340.png?v=1711049593)
This is exactly what I was looking for to control my acne flare-ups. A huge benefit over some other tea tree based oils that I've tried is that Be Green Blemish Control does not dry out or irritate my skin, and it works even better than any other natural option I've tried. Can't say enough good things about this product. Thanks!
![Blemish Defense](https://cdn.shopify.com/s/files/1/1266/7449/products/BEGREEN-01.10.23-10926-blemish-min_340x340.jpg?v=1674157934)