Shipping and Returns
Shipping
SHIPPING FOR US ORDERS $15 AND OVER IS FREE!
Orders under $15 ship for just $3.
All products are shipped via USPS from Massachusetts with delivery confirmation either First Class or Priority Mail. Orders less than 16oz are shipped First Class and orders 16oz and greater are shipped Priority Mail. Expedited shipping is available for an additional fee. FOR ORDERS IN THE EASTON, MA AREA THAT ARE BEING PICKED UP, USE COUPON CODE "PICKUP" AND WE WILL MANUALLY ISSUE A 10% CREDIT TO YOU.
We ship orders 24-48 hours after we receive them. (Orders paid by PayPal e-check will be mailed once the payment clears. This generally takes 5 days.) All products are handmade and hand poured in small batches. Some products need to set for a day or two after being made.
Canadian orders are shipped via USPS First Class Mail. We can only ship orders that weigh less than 4 lbs. The USPS prices to Canada have risen so dramatically. We apologize for the very high rates we have to charge. In many cases the actual rates are even higher than we charge. In these cases, we reserve the right to cancel your order and refund your purchase.
The price for Canadian shipping is as follows:
- orders up to $20.00 $10.95 USD
- $20.01 to $49.99 $15.95 USD
- $50.00 to $69.99 $21.95 USD
- $70.00 to $99.99 $25.95 USD
- $100.00 to $125.00 $32.95 USD
If the actual shipping charge and fees are substantially less than charged, we may offer a refund of the overage.
Returns and replacements
Our products are carefully packed, but we realize that damage can occur during shipping. If you receive a package that has been damaged in transit, please notify us within 48 hours. Please save all of your shipping materials so they can be submitted to USPS for a damage assessment. If your product was sent in error or incorrectly please email support@begreenbathandbody.com for a return authorization number.
Unfortunately, we do not accept returns for products that are not defective or damaged. We ask you to please order trial sizes to see how your skin reacts before committing to a full sized product. We apologize for any inconvenience this may cause and thank you for your understanding. We are a small family-owned business and this allows us to continue to offer our products at an affordable rate.
If a package is refused and sent back to us unopened and in good condition, we will refund the order less the actual cost to ship your order. Please email us if the order was refused.
Please email us with any questions before ordering. This is especially important if you have sensitive skin. If ordering the Deodorant for the first time, we recommend ordering the trial size to make sure your skin will not react to baking soda. Thanks!
I got a message saying my order was delivered but I don't see it.
We are seeing this happening more and more with US deliveries. It appears that some post offices mark packages as delivered when they are received at the local post office. This can be 1-2 days before they are actually delivered. If this happens to you, please wait a day then contact us at support@begreenbathandbody.com.
Let customers speak for us
from 4060 reviewsThis is my second time purchasing this cleanser and I love how soft and easy it is on my skin. I have dry, acne prone skin and this cleanser has been wonderful on it!

This night cream is AMAZING! I've never had a moisturizing cream that rubs into the skin so nicely. It feels so soft and smooth and keeps my skin hydrated! Would 100% recommend adding this to you skincare routine.

My first time to try this serum. Silky and absorbs like a dream. It leaves my face feeling smooth and refreshed. Love it!

I love this lip balm. It is goes on very smoothly and has a nice feel. I like that it is all natural ingredients as well.

I love this product as well as the sensitive day and night cream. I have been using them for about two years and love how they feel on my skin. My skin is sensitive , the creams do not feel heavy, sticky.

I really like the smell and it hydrates my dry hands and keep occasional eczema on my wrist at bay.

I usually purchase the lavender body lotion but just thought I'd give this a try. I like the unscented for use at night. This lotion goes on nicely. I like adding a couple of drops of essential oil if I want a fragrance.

This shea butter is healing on dry, rough hands, especially from the dry air of Winter! It smells natural and lasts a long time once applied.

Purchased the trial size only because I am highly sensitive to any kind of scent. This cucumber watermelon toner is just fine, nothing offensive about it. Next time, will purchase the larger size.

Everything from Be Green works well and is good for my skin and body. Thankful for an affordable and healthy way to manage skin health and acne flare ups.

This deodorant stays on and works all day even though I have a physical job and sweat a lot. I still smell fresh at the end of the day.

I wash my hair 2 times per week and this dry shampoo keeps my hair fresh and oil free!

I’ve been looking to switch my family over to safer products when I stumbled upon this company. I struggle with horribly dry, cracked hands. It can be painful and the dryness bothers me during various tasks throughout the day. I love this cream. Other hand lotions I have tried either have to be applied constantly or the ingredients have me not wanting to use it. Not this. I love to put this on at night before going to bed and wake up with smoother hands. I love everything about this. The smell has taken a bit of getting used to for me, but it’s not bad! I look forward to trying other Be Green products!!

I have been using this as my daily moisturizer for years! I have very sensitive skin, and it's hard to find a cream that doesn't irritate or make my skin feel dry. This product soothes and moisturizes my skin. I love it!

We have been using the unscented foaming hand soap for many years now and love it. It is gentle, cleanses well, and doesn't dry out our hands compared to all other soaps we've used. Guests compliment the soap all the time too.
