Shipping and Returns
Shipping
SHIPPING FOR US ORDERS $15 AND OVER IS FREE!
Orders under $15 ship for just $3.
All products are shipped via USPS from Massachusetts with delivery confirmation either First Class or Priority Mail. Orders less than 16oz are shipped First Class and orders 16oz and greater are shipped Priority Mail. Expedited shipping is available for an additional fee. FOR ORDERS IN THE EASTON, MA AREA THAT ARE BEING PICKED UP, USE COUPON CODE "PICKUP" AND WE WILL MANUALLY ISSUE A 10% CREDIT TO YOU.
We ship orders 24-48 hours after we receive them. (Orders paid by PayPal e-check will be mailed once the payment clears. This generally takes 5 days.) All products are handmade and hand poured in small batches. Some products need to set for a day or two after being made.
Canadian orders are shipped via USPS First Class Mail. We can only ship orders that weigh less than 4 lbs. The USPS prices to Canada have risen so dramatically. We apologize for the very high rates we have to charge. In many cases the actual rates are even higher than we charge. In these cases, we reserve the right to cancel your order and refund your purchase.
The price for Canadian shipping is as follows:
- orders up to $20.00 $10.95 USD
- $20.01 to $49.99 $15.95 USD
- $50.00 to $69.99 $21.95 USD
- $70.00 to $99.99 $25.95 USD
- $100.00 to $125.00 $32.95 USD
If the actual shipping charge and fees are substantially less than charged, we may offer a refund of the overage.
Returns and replacements
Our products are carefully packed, but we realize that damage can occur during shipping. If you receive a package that has been damaged in transit, please notify us within 48 hours. Please save all of your shipping materials so they can be submitted to USPS for a damage assessment. If your product was sent in error or incorrectly please email support@begreenbathandbody.com for a return authorization number.
Unfortunately, we do not accept returns for products that are not defective or damaged. We ask you to please order trial sizes to see how your skin reacts before committing to a full sized product. We apologize for any inconvenience this may cause and thank you for your understanding. We are a small family-owned business and this allows us to continue to offer our products at an affordable rate.
If a package is refused and sent back to us unopened and in good condition, we will refund the order less the actual cost to ship your order. Please email us if the order was refused.
Please email us with any questions before ordering. This is especially important if you have sensitive skin. If ordering the Deodorant for the first time, we recommend ordering the trial size to make sure your skin will not react to baking soda. Thanks!
I got a message saying my order was delivered but I don't see it.
We are seeing this happening more and more with US deliveries. It appears that some post offices mark packages as delivered when they are received at the local post office. This can be 1-2 days before they are actually delivered. If this happens to you, please wait a day then contact us at support@begreenbathandbody.com.
Let customers speak for us
from 3685 reviewsI have had the hardest time finding a calendula cream that doesn’t have a lot of chemicals added. I used calendula cream when I had radiation for breast cancer recently. It worked so well but the one I used was too expensive to consider for everyday. I am glad I found Be Green I will continue using it and try some other products also.
This serum feels like a balanced blend of oil and moisturizer, going on the skin gently yet penetrating deep for hydration and glow. It smells lovely and fresh, and it feels natural and gentle on the skin. This smaller sample size was perfect for testing the product (for preference and to ensure no skin irritation) before fully committing, which I intend do!
This travel kit includes all the essentials in right-sized containers — and a little bit goes a long way. I’ve used all the kit’s products for three separate trips and still have more than anticipated, especially the day and night creams. The products feel natural and nourishing for the skin. No bad reactions. And it’s a great value for the price!
I love that this cream is ewg verified with clean ingredients. It was a bit thicker than I expected and felt greasy when applying. But it absorbed into my skin quickly and left it feeling soft and moisturized. I am a first time buyer with sensitive skin so I appreciated the trial sizes that were available. I must have received old ones because all of mine were packaged in plastic containers. I'm glad to see they've changed to glass.
This makes my hands and feet feel great after a hard days work! A little is all you need!
This cream is so smooth and silky, absorbs quickly, and has a lovely light natural fragrance from the Coco butter!
I'm glad that this product is free of toxins. It seems a bit dry to me, so I add a drop of glycerin to the cream on my hands and rub both of them into my hands... it works well.
After a few years since my last purchase (for no particular reason), and trying many other natural products, I decided to return to Be Green for its EWG ratings, high quality basic skin care, and affordability. I love this shea butter moisturizer because it’s simple, effective, and I can use it for both face and body. The smell is unique (nutty-ish) but not bothersome to me. The packaging/shipping was impeccable with a kind note and piece of fair trade dark chocolate—special touches I remember from my last purchase and which I appreciated. Looking forward to ordering again very soon.
I have sensitive, combination skin that is very prone to acne with face products, and I love this day cream! It is now my daily face lotion. It gives just the right amount of moisture and doesn't clog/cause acne for me. A little goes a long way, and I love that there is a mild SPF in it. I started with the mini size to see how it fits with my skin (so helpful!) and am now using it daily and switched to the full size. I appreciate the eco-friendly, non-plastic, packaging as well. I found this product/company through the EWG database, and I am very happy I did.
I bought the night moisturizer after seeing it listed on the EWG site. I’ve been using it a couple weeks now, and I love it! I have very sensitive skin, and this moisturizer has actually helped my skin tone and some acne I had on my forehead has gone away. Great product!
I hurt my lower back and had used an adhesive heat pad for three days that burned my skin and left an open injury four inches long and one and a half inches wide. Two weeks later, the wound still was not closing so I ordered this product.
In week three, I disinfected the wound and applied miracle balm every day for one week. The wound closed and new skin formed fast. In week four, the scar lightened. It's now week eight and the scar is hardly visible.
I've tried so many lip balms, searching for one that applies smoothly and lasts for hours. I've never been satisfied until now. Even the tinted lip balm, which is where most other products fail to apply smoothly, is amazing! I love this tint shade. Not unnaturally gaudy. It gives a natural color to my lips and brightens my appearance. I love it!
I'm so thrilled to have discovered your shower gel! Can't imagine trying anything else now! I chose the citrus fragrance and it's a refreshing pick-me-up as I start my day. Smells so fresh and not overly odiferous as all the synthetically fragrant products do to me. I've even used it to wash my hair and it is amazing. My hair is clean and tangle-free. A great all-over product!
I love this night cream. It continues to feel silky all night. I look forward to using this cream in the evening and sense the protective smoothness it gives to my skin.
This has helped my dry flaky skin so much! Would recommend!