Shipping and Returns
Shipping
SHIPPING FOR US ORDERS $15 AND OVER IS FREE!
Orders under $15 ship for just $3.
All products are shipped via USPS from Massachusetts with delivery confirmation either First Class or Priority Mail. Orders less than 16oz are shipped First Class and orders 16oz and greater are shipped Priority Mail. Expedited shipping is available for an additional fee. FOR ORDERS IN THE EASTON, MA AREA THAT ARE BEING PICKED UP, USE COUPON CODE "PICKUP" AND WE WILL MANUALLY ISSUE A 10% CREDIT TO YOU.
We ship orders 24-48 hours after we receive them. (Orders paid by PayPal e-check will be mailed once the payment clears. This generally takes 5 days.) All products are handmade and hand poured in small batches. Some products need to set for a day or two after being made.
Canadian orders are shipped via USPS First Class Mail. We can only ship orders that weigh less than 4 lbs. The USPS prices to Canada have risen so dramatically. We apologize for the very high rates we have to charge. In many cases the actual rates are even higher than we charge. In these cases, we reserve the right to cancel your order and refund your purchase.
The price for Canadian shipping is as follows:
- orders up to $20.00 $10.95 USD
- $20.01 to $49.99 $15.95 USD
- $50.00 to $69.99 $21.95 USD
- $70.00 to $99.99 $25.95 USD
- $100.00 to $125.00 $32.95 USD
If the actual shipping charge and fees are substantially less than charged, we may offer a refund of the overage.
Returns and replacements
Our products are carefully packed, but we realize that damage can occur during shipping. If you receive a package that has been damaged in transit, please notify us within 48 hours. Please save all of your shipping materials so they can be submitted to USPS for a damage assessment. If your product was sent in error or incorrectly please email support@begreenbathandbody.com for a return authorization number.
Unfortunately, we do not accept returns for products that are not defective or damaged. We ask you to please order trial sizes to see how your skin reacts before committing to a full sized product. We apologize for any inconvenience this may cause and thank you for your understanding. We are a small family-owned business and this allows us to continue to offer our products at an affordable rate.
If a package is refused and sent back to us unopened and in good condition, we will refund the order less the actual cost to ship your order. Please email us if the order was refused.
Please email us with any questions before ordering. This is especially important if you have sensitive skin. If ordering the Deodorant for the first time, we recommend ordering the trial size to make sure your skin will not react to baking soda. Thanks!
I got a message saying my order was delivered but I don't see it.
We are seeing this happening more and more with US deliveries. It appears that some post offices mark packages as delivered when they are received at the local post office. This can be 1-2 days before they are actually delivered. If this happens to you, please wait a day then contact us at support@begreenbathandbody.com.
Let customers speak for us
from 4212 reviewsThis cream is great- I don’t feel like it’s particularly greasy or not moisturizing enough giving the whole combo skin thing. I use it at night with a stone face massager and it’s perfect. In the morning, my skin feels refreshed and not “dirty.”
Purchased travel size. No reaction on my sensitive skin. Will be purchasing the larger next.
I love this face cream. I have very dry skin and I live in Arizona, which is hot and dry. This face cream s highly moisturizing. It feels wonderful going on and keeps my face moisturized. I'm very Happy with it a d highly recommend it.
Love it!
Very smooth and moisturizing!
I’m loving the body lotion! It’s so hydrating and doesn’t leave a greasy feel. A little goes a long way!
It’s perfectly moisturizing without feeling greasy or heavy which is huge for me. It works great both in the summer and winter but especially in The winter when the air really dries out. A couple extra drops after the rest of my face routine and my skin feels rejuvenated.
It’s perfect all year long.
Best soap period. I've used so many "natural" soaps over the years and would sometimes break out with rashes or have irritation on my skin. This is the one soap I keep coming back to again and again that has been great since day 1.
Natural Gentle Face Cleanser is awesome.
It goes on smoothly, has no perfume smell, which I love and it washes off clean. What sold me though was the nontoxic ingredients. That’s a must for me!
I love that I have found a liquid shower gel that is truly unscented that does not dry my skin out! My skin feels clean without being stripped. Looking forward to trying out more products
The refill size is fantastic for keeping up with an active farm!
This works great for our family! Soy free and my hands do not dry out from repeated washing!
I have tried a lot of blemish sticks, but I am really happy with this one because it works and doesn't dry out my skin!
The talc is everything I had hoped for and more. I was dealing with a heat rash and nothing was working, until I received the talc. This is my 1st purchase and I am over-the-top pleased with the quality of the product, the packaging, and the delivery. I hope to try some of the other goods offered.
I tried this product when my previous moisturizer by another company was discontinued and I have been switching over to all ewg verified products. This one was thicker than I anticipated and I worried at first it would be greasy, but I was pleasantly surprised how nicely it absorbs. This is a very nice product that leaves my combo sensitive skin moisturized. Works well under makeup.
What customers think about the store
Store offers EWG-verified, clean skincare and personal care products with natural ingredients. Customers praise effective moisturizers, gentle cleansers, and safe formulations. Fast shipping, eco-friendly packaging, and personalized service with handwritten no... Store offers EWG-verified, clean skincare and personal care products with natural ingredients. Customers praise effective moisturizers, gentle cleansers, and safe formulations. Fast shipping, eco-friendly packaging, and personalized service with handwritten notes. Products work well for sensitive skin, dry conditions, and eczema.
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